We extend you a warm welcome to our long established family practices, offering an extensive range of high quality dental treatments carried out in a friendly and comfortable environment.
We would like to wish you all a very Happy New Year.
We remain open and will continue to prioritise patients needing urgent care, who have outstanding treatment requirements and those who are at a higher risk of oral disease.
To ensure your safety and the safety of the team we are following strict operating procedures. These include triaging and Covid screening all patients before allowing access into the practice, wearing enhanced levels of PPE where necessary and continuing to have the highest levels of cross infection standards within the practices. If however, you are worried about attending please give us a call to discuss your concerns. Please see below which explains in more detail how things are currently working at the practices. We also sent out this ‘Practice Update’ to patients via email earlier this month.
We are continuing to follow the guidelines set by the Chief Dental Officer for England and other regulatory bodies to ensure the safety of our patients and staff. These mean that we are still restricted in how many patients we can see per day and that patients must be prioritised by urgency.
Many of our procedures result in the production of airborne particles. If we need to use a drill, for example, that surgery is then out of action for up to 30 minutes after that patient leaves to let things settle, and then for a further 20 minutes to enable us to thoroughly clean the surgery and set up for the next patient. Therefore, each dentist now requires two surgeries and can see far fewer patients in a day than before. As you can see, it really is not business as usual and it won’t be whilst these important infection control procedures remain in place.
The team are working extremely hard to try and accommodate patients in these difficult circumstances. If you have a dental problem, please give us a call and we will ask one of our dentists to speak to you and book you an appointment where necessary. We are here to help.
Our hygienists are now able to treat patients who have periodontal disease (gum disease). They are not yet undertaking routine scale and polishes or stain removal. At present a hygiene appointment will involve assessing current condition, providing oral hygiene advice and using hand instruments as required. We have extended the length of a hygiene appointment to accommodate this change and the cost for this is now £65. If we used the ultrasonic scaler or Airflow at this time which both create a water aerosol, we would then have to ‘fallow’ the surgery for an hour after each appointment and this would involve an additional charge. If you believe you would benefit from a hygiene appointment, please give us a call and we can arrange for a hygienist to give you a call back.
Unfortunately we are currently still having to cancel routine appointments. We understand that this is frustrating and want to explain the reason for this. See link: ‘Cancelling of Routine Appointments’. As soon as it is feasible, the next step will be to re-introduce routine check-up appointments where space in the appointment books allow. Our dentists are risk assessing all of their patients and will personally contact those that are high risk first. Please do not contact us to request an appointment as our reception team will only be able to book appointments for those patients who have initially been prioritised by a dentist.
We understand that it is frustrating that we still can’t see patients as normal. As mentioned before, we feel very strongly that our patients and staffs safety is the most important consideration and we will continue to follow the guidelines dental practices have been given. Thank you once again for your patience and understanding.
To ensure the safety of our patients and staff we have had to make a few changes to how your appointment will work. Please familiarise yourself with the videos below before you come to the practice. A copy of the New Patient Journey slides can be downloaded here.
Up-to-date advice regarding staying at home including the symptoms of coronavirus can be found at NHS Coronavirus.
We have a programme of continual modernisation and heavily invest in the latest technology and training so we can offer you the most up to date dentistry.
We will help you look after you and your family's teeth for a lifetime. We encourage preventative techniques, helping you to understand how to maintain the health of your mouth and keep it free of tooth decay and gum disease. We offer a full range of preventative and cosmetic treatments.Read More