We extend you a warm welcome to our long established family practices, offering an extensive range of high quality dental treatments carried out in a friendly and comfortable environment.

Coronavirus Update – September 2020

Please note we are currently only able to see existing patients of the practice. If you are not registered with a dentist and are experiencing dental issues please call NHS 111 for advice.

Since our last update, we have been able to start seeing patients for aerosol generating procedures (fillings, crowns etc), prioritising those who had dental problems during lockdown. We are continuing to follow the guidelines set by the Chief Dental Officer for England and other regulatory bodies to ensure the safety of our patients and staff. These mean that we are still restricted in how many patients we can see per day and that patients must be prioritised by urgency.

If we need to use a drill, for example, that surgery is then out of action for an hour after that patient leaves to let things settle, and then for a further 30 minutes to enable us to thoroughly clean the surgery and set up for the next patient. Therefore, each dentist now requires two surgeries and can see far fewer patients in a day than before. As you can see, it really is not business as usual and it won’t be whilst these important infection control procedures remain in place.

The team are working extremely hard to try and accommodate patients in these difficult circumstances. If you have a dental problem, please give us a call and we will ask one of our dentists to speak to you and book you an appointment where necessary. We are here to help.

We are receiving several messages/phone calls from patients frustrated that we are moving their check-up/hygiene appointments. We understand the frustration and would absolutely love to be able to get back to seeing patients as normal. However, we feel very strongly that our patients and staffs safety is the most important consideration and will therefore continue to follow the guidelines dental practices have been given. The situation is ever changing and as soon as we are able to see patients for routine care, we will update you.

Thank you once again for your patience and understanding.

Your New Patient Journey

To ensure the safety of our patients and staff we have had to make a few changes to how your appointment will work. Please familiarise yourself with the videos below before you come to the practice. A copy of the New Patient Journey slides can be downloaded here.

Patients coming to the Stratford Practice please note that there is a temporary traffic scheme in place and High Street is now closed to traffic from 11am-6pm. Access to Ely Street will need to be from either Chapel Street or Sheep Street.